Privacy Policy

Last Updated: September 25, 2025

This Privacy Policy describes how Abacus Facilities Services ("we," "our," or "us") collects, uses, and discloses your personal information when you use our website, contact us for services, or interact with us in any way.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Property Information: Details about your property where services are to be provided.
• Service Requirements: Information about the maintenance or services you request.
• Communication Records: Records of your communications with us.
• Payment Information: Payment details for services rendered (though we do not store complete payment card information).
• Website Usage Data: Information collected through cookies and similar technologies about how you use our website.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver the services you request
• To communicate with you about your service requests
• To send you quotes, invoices, and process payments
• To improve our services and website
• To send you marketing communications (subject to your consent where required by law)
• To comply with legal obligations

Information Sharing

We may share your information with:

• Our employees and contractors who need the information to perform services
• Third-party service providers who help us operate our business
• Professional advisors such as lawyers and accountants
• Government agencies when required by law

We do not sell your personal information to third parties.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience and collect information about how the site is used. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: